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If you receive a message in Windows Security prompting you to update your security processor or TPM firmware, follow the steps in the 'Recommended actions' section below.

Note: In previous versions of Windows 10, Windows Security is called Windows Defender Security Center.

Why am I receiving this message?

• Firmware update driver actions. Typically, the firmware update driver is a lightweight device driver that does the following: At device start or in the driver's EVTWDFDRIVERDEVICEADD callback function: Identify the device to which it is attached. Determine whether the driver has a firmware version that is more recent than the version on the.
• Read first Click here to download the latest Samsung Galaxy firmware for your device. Click here to take a look into our Samsung Galaxy firmware archive. We recommend using Samsung’s own utilities, Samsung Smart Switch and OTA (Over-the-air), to upgrade devices.

Many devices that run Windows 10 have Trusted Platform Module (TPM) chipsets. There's a security vulnerability in certain TPM chipsets that can affect operating system security, which means Windows 10 operating systems are at an increased risk. You received this message because Microsoft has released Windows 10 security updates to address the vulnerability, which you need to download and install. Additionally, device manufacturers are releasing firmware updates to address the problem, which you also need to download and install. Finally, after you've installed these updates, you must clear your TPM.

Recommended actions

1. Download and install the Windows operating system updates from Windows Update

If you have turned on automatic updates in Windows Update, you don’t need to take any action because the updates will be downloaded and installed automatically.

If you have not turned on automatic updates, we recommend that you go to Windows Update immediately to check for and install the applicable updates manually. To learn more, see Windows Update: FAQ.

Warning: Do not apply the TPM firmware update before you apply the Windows operating system update. Doing so will make it impossible to determine whether your system is affected.

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2. Install any applicable firmware updates

If you have a Surface device, see Security issue for TPM on Surface devices for more information and instructions.

If your device is not from Microsoft, locate the device manufacturer of your device in the following table, select the corresponding link, and apply the firmware update that's provide. If your device manufacturer isn't listed in this table, contact the manufacturer’s customer support department.

3. Clear your TPM

Important: Before clearing your TPM, make sure you back up your data. Do not clear the TPM on a device you don't own, such as a work or school PC, without being instructed to do so by your IT administrator.

To clear your TPM, follow these steps:

1. Go to Start > Settings > Update & Security > Windows Security > Device security .

2. Under Security processor, select Security processor details.

3. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM.
   You'll need to restart your device to complete the process.

Note: If you have Windows Hello set up (PIN or biometric), it will no longer work after you clear the TPM. To fix this, reset your PIN by following the guidance at PIN sign-in issues.

Send Updates

Push to Connected Devices

Once you've downloaded the firmware, close the Download Manager to return to the main window. In the Update Devices tab, all items to be updated are preselected.

To change the firmware version being sent, double-click the device's row in the Version to install column. When all devices to be updated are checked and the proper version is selected, click Send Updates..

Firmware

Caution: Do not turn off, unplug or disconnect the system during a firmware update. If an interruption occurs, reconnect the device to your computer and send the relevant updates again.

Push to Wireless Components

Firmware Tpm Dell

Firmware updates may include firmware for associated wireless components. Certain systems support updating of transmitters when docked in networked charging stations. Others can be connected to your computer directly via USB. These systems can be connected to your computer and updated through the SUU.

Wireless components that are not updated through the SUU use infrared ports to send the updates from the host device to the wireless components. Select your system for detailed instructions on how to initiate an IR update:

Samsung Firmware File Download

• MXW Transmitter Firmware Updates

  Dock all MXW transmitters in the networked charging station that is connected to the same network and subnet as your computer. Install updates through the SUU as you would any other connected device.

  Note: If the MXW Audio Network Interface is connected via Port 4, ensure that the Network mode is set to Switched mode (default) from the Preferences tab of the ANI control software.

• QLX-D Transmitter Firmware Updates

  Download the appropriate firmware package to the receiver:

  • HH BP = handheld or bodypack firmware
  • BN GN = gooseneck or boundary firmware

  1. On the receiver, Press menu while holding the enter button to access the advanced menu. Use the menu button to navigate to the update menu.
  2. Press enter to start the update.
  3. When the red IR LED flashes, align the receiver and transmitter IR sync ports. The red LED will remain illuminated to indicate correct alignment and the download will automatically start.
  4. Maintain alignment during the update and monitor download progress (0 to 100%) on the receiver screen.
  5. When the update is complete, 'TX Update good' is shown on the receiver display. If the screen shows Err.009, update again with a transmitter type that matches the firmware held by the receiver.

  CAUTION! Do not turn off the transmitter until the update is complete.

• ULX-D Transmitter Firmware Updates

  1. Go to DEVICE UTILITIES chevron_right TX FW UPDATE on the receiver.
  2. Download the appropriate firmware package to the receiver:
     • HH BP = handheld or bodypack firmware
     • BN GN = gooseneck or boundary firmware
  3. Place the transmitter on its side and align the IR ports.
  4. Press ENTER on the receiver to begin the download to the transmitter. IR ports must be aligned for the entire download, which can take 50 seconds or longer.

  CAUTION! Do not turn off the transmitter until the update is complete.

• GLX-D Transmitter Firmware Updates

  Connect the devices to your computer using a USB-to-Micro-USB cable. Update firmware through the SUU as you would any other connected device.

• Axient Digital Transmitter Firmware Updates

  Download firmware to the receiver first, and then update transmitters to the same firmware version to ensure consistent operation.

  1. Go to Device Configuration chevron_right Tx Firmware Update on the receiver.
  2. Place the transmitter on its side and align the IR ports.
  3. Press ENTER on the receiver to begin the download to the transmitter. IR ports must be aligned for the entire download, which can take 50 seconds or longer.

  CAUTION! Do not turn off the transmitter until the update is complete.

• Axient Transmitter Firmware Updates

  1. Download the transmitter firmware to the AXT400 receiver via the SUU
  2. On the transmitter, navigate to Tx chevron_right IR Presets chevron_right FW Update
  3. Align the receiver and transmitter IR ports and press Download

  Once the download is complete, which can take 50 seconds or longer, the transmitter automatically begins the firmware update, which overwrites the existing firmware.

  CAUTION! Do not turn off the transmitter until the update is complete.

• PSM1000 Receiver Firmware Updates

  1. On the transmitter, navigate to the Util chevron_right More chevron_right FW Update menu.
  2. Align the receiver and transmitter IR ports and press Download. The download begins, which can take 50 seconds or longer.

  Once the download is complete, the receiver automatically begins the firmware update, which overwrites the existing firmware.

  CAUTION! Do not turn off the transmitter until the update is complete.